TitleTeam is committed to safeguarding the non-public personal information (“NPI”) that is entrusted to us by our clients and consumers. We manage this data in accordance with the rules set forth by the Federal Trade Commission, The Gramm-Leach Bliley Act and under the direction of the American Land Title Association Best Practices initiatives.
What is non-public personal information?
This may include information about an identifiable individual which is otherwise not available to the public. This may include an individual’s name, home address, phone number, age, sex, marital status, social security number, financial information, account numbers, educational history and driver’s licenses.
What non-public personal information do we collect?
In the normal course of business, we may collect consumer data, provided directly to us by the consumer, or through their authorized agent. We make every reasonable effort to inform consumers of the purpose before or at the time of collecting this data. This may include but is not limited to:
- Social security numbers
- Loan numbers
- Driver’s license numbers
- Tax returns
- Home address & telephone number
- Bank account numbers
How do we use and disclose non-public personal information?
We use and disclose this data for the purpose for which it collected, or as required by law.
How do we safeguard non-public personal information?
We make every reasonable effort to ensure that this data is protected while in our possession to prevent loss, misuse, disclosure, or unauthorized access.
We maintain a paperless work flow environment.
We maintain electronic safeguards including forced password resets for our employees, password complexity requirements, auto desktop lockouts, TLS email encryption and website encryption via a SHA-2 SSL certificate.
We maintain procedural safeguards through ongoing training, education and practice.
We regularly scrutinize and test our Company’s Best Practices initiatives, policies and procedures.
We only retain this data for as long as is reasonably necessary to fulfill the purposes for which the information was collected.
Servers, computers, drives, printers, and scanners that reach end of life are completely wiped of data prior to destruction.
Third party “memory sticks” or thumb drives are prohibited from the company’s premises.
Please send questions or comments to:
c/o IT dept.
300 S. Orange Ave. Suite 1000
Orlando, Florida 32801